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Rampant piracy, bootlegging and other acts injurious to web-based businesses, forces MVP Loops to only provide refunds on third party software returned unopened within 14 days of purchase. However, MVP Loops cannot return purchases due to incompatibility. Any refund request must accompany an RMA# provided by MVP Loops. If Your downloaded content is corrupted for reasons, out of the control of MVP Loops, You may download it again at no additional charge and if the link is deactivated MVP Loops will reactivate the link for You.